WhatsApp is one of the most effective customer service channels in the UAE. Customers use it to ask about stock, delivery, sizes and returns, and fast answers can decide a sale.
Use WhatsApp Business features such as catalogue, quick replies and labels, or integrate the API for order updates and abandoned cart nudges. Always collect consent for marketing messages and avoid spam.
Connect conversations to your order system so agents can see history and respond accurately.
How to use it well:
Our WordPress development company in Dubai connects WhatsApp to your store, supported by SEO company in Dubai for automation.
At Awrange, we set a first-response target of five minutes during business hours. Speed is one of the cheapest conversion levers available.
Our experts are here to help you get the results you need.
