How do I align sales and marketing in a performance programme?

Last Updated: Nov 8, 20261 min read

A performance programme only works if leads are followed up quickly and honestly graded. Marketing can bring enquiries, but sales decides which ones are real, so both teams need shared definitions and a feedback loop.

Agree what makes a lead qualified, how fast it should be contacted and how outcomes are recorded in the CRM. Feed that information back to the ad platforms so they can learn to find more people like your best customers.

Hold a short weekly review where the two teams look at lead quality together.

How to align the teams:

  • Shared definitions: what counts as qualified
  • Speed to lead: a target response time
  • CRM discipline: status and reason for loss
  • Feedback loop: lead grades sent back to marketing
  • Joint reviews: weekly or fortnightly
  • Shared targets: revenue as the common goal

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Pro Tip

At Awrange, we set up a simple lead grading sheet in week one. Sales marks each lead good, average or poor, and that single column often transforms optimisation.

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